JIASA follows a Korean-inspired skincare philosophy focused on hydration, nourishment and naturally radiant-looking skin. Our collection is designed to make everyday skincare simple, with individual essentials and curated routines for different skincare needs.

Yes. JIASA's skincare range is positioned for both men and women. The Face Wash and Serum are listed as suitable for all skin types, while the Cream and Sunscreen are also designed for everyday skincare use.

Start by identifying your primary skincare concern. Explore our collections for dehydrated skin, dull-looking skin, everyday skin protection and uneven texture. You can choose individual products or select a curated JIASA ritual that combines complementary skincare steps.

Follow the safety instructions provided for the individual product. For the Face Cream, the product details recommend patch testing before first use and discontinuing use if irritation occurs. Products are for external use only; avoid direct contact with the eyes where specified.

For a morning routine, follow this order:

Face Wash → Face Serum → Face Cream → Sunscreen

For an evening routine:

Face Wash → Face Serum → Face Cream

If your routine includes only two products, use them in the same order: cleanse first, then apply serum or cream as appropriate.

Follow the storage instructions on the individual product packaging. The Face Cream instructions recommend storing it in a cool, dry place away from direct sunlight. Keep skincare products away from children and avoid exposing products to direct heat where specified.

JIASA's formulations feature ingredients including Fermented Rice Extract, Niacinamide, Hyaluronic Acid and Aloe Vera. The Face Cream also lists Vitamin E, while the Sunscreen features Aloe Vera, Carrot, Orange, Neem and Wild Turmeric.

Each product has its own ingredient combination, so refer to the individual product listing for the complete details.

You can place an order through the JIASA website by selecting your products, adding them to your cart and completing checkout. For order tracking, changes or cancellations, please contact JIASA customer support with your order details.

Available payment methods will be displayed during checkout. Please review the options shown on the payment page before completing your purchase.

Shipping options, delivery estimates and applicable charges should be displayed during checkout or in the Shipping Policy section of the website. Delivery times may vary depending on the destination and fulfilment conditions.

Please refer to JIASA's Return and Refund Policy for the eligibility criteria, timelines and process for requesting a return, replacement or refund. We recommend reviewing the policy before placing your order.

Please contact JIASA customer support with your order number, a description of the issue and clear photographs of the product and packaging. Our team can review the issue and guide you through the applicable resolution process.

For assistance with products, orders, delivery or other enquiries, please contact us on:
Email: contact@jiasa.co
Customer Care: +91 9160800809